Privacy Policy

1. Introduction

Tiye Technologies ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tiye.co.za or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website forms
• Subscribe to our newsletter
• Request information about our services
• Engage us for software development services

This information may include:

• Name and contact details (email, phone number, address)
• Company information
• Project requirements and specifications
• Communication records

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website and services
• Respond to your inquiries and provide customer support
• Send you technical notices, updates, and administrative messages
• Communicate with you about products, services, and promotional offers
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, prevent, and address technical issues and security breaches
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• Legal Requirements: When required by law or to protect our rights, property, or safety

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. When we no longer need to process your personal information, we will delete or anonymize it.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request copies of your personal data
• Rectification: The right to request correction of inaccurate information
• Erasure: The right to request deletion of your personal data
• Restriction: The right to request restriction of processing
• Objection: The right to object to our processing of your personal data
• Data Portability: The right to request transfer of your data to another organization

To exercise these rights, please contact us using the information provided in Section 11.

9. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the bottom of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Tiye Technologies
41 Juta Street, Braamfontein
Johannesburg, 2001
South Africa
Email: info@tiye.co.za
Phone: +27 683 441 141

Effective Date: January 1, 2025